Equipment Maintenance for Microsoft Dynamics 365

Introduction to Equipment Maintenance

Automate administration, equipment registers, predictive maintenance, work orders, purchase orders and safety while delivering “at-a-glance” views for service team members.

Equipment Maintenance for Microsoft Dynamics 365 is an enterprise software platform that provides a range of features designed to streamline and enhance maintenance and safety functions. These features can help maintenance departments manage their tasks more effectively and provide their teams with a better experience. Importantly, Equipment Maintenance for Microsoft Dynamics 365 is software that can be configured to adapt and align with your organization’s specific needs and goals.

Visit us at Microsoft AppSource Equipment Maintenance for Microsoft Dynamics 365 

Key Benefits

Here is a list of key benefits.

List of Benefits

• Building on the Microsoft 365/tools that many organizations already use for centralized application, data and equipment management.
• Streamlined administration and integration including “built-in” options for safety management along with finance, payroll, risk and incident management.
• Improved collaboration is integrated with SharePoint for document management, Outlook for email management along with Microsoft Teams, and now Copilot AI.
• Data-driven insights for building on the one Microsoft Dataverse with Power BI visualizations.
• Cost and time savings using one system with no more multiple software systems, “app flipping”, copy/paste or wasted time looking for information.
• Enhanced WH&S compliance and governance.

Key Features

The following are the key features for Equipment Maintenance app.

Centralized Equipment Register

Provides a consolidated asset data and information repository, making it easy to manage equipment details.

Predictive Maintenance Tools

Helps optimize maintenance schedules by predicting when equipment might fail.

Detailed Equipment Service History and Analytics

Access historical data and track equipment performance and costs over time.

Digital Work Order Management

Efficiently manage work orders, assign tasks, and track progress.

Inventory Tracking and Automatic Reorder Alerts

Keep track of spare parts and replenish inventory as needed.

At-a-Glance View for Individual Technicians

Allows technicians to view their tasks easily.

Self-Service Portals

With the Dynamics 365 solution comes an optional fully customizable self-service portal that empowers team members with the tools to keep update to date. Allows employees, suppliers and business partners to manage vital equipment repairs and maintenance schedules, reducing costs.

Performance Management

Tracks and evaluates equipment performance to support cost control and up-time.

Time and Attendance

Keeps track of hours, down-time, and maintenance requests.

Compliance Management

Helps ensure that the organization adheres to safety laws and related regulations.

Document & Email Management

Store and manage all equipment related emails and documents and online forms securely within the platform for easy access and reference using SharePoint and Outlook integration.

Reporting and Analytics

Gain insights into machine hours, satisfaction, location tracking and other key metrics through built-in Power BI reporting and dashboards.

Mobile Accessibility

Offers mobile apps or mobile-friendly interfaces for on-the-go equipment maintenance and management.

Integration Capabilities

Seamlessly integrates with other business systems and software including finance, HR, payroll, risk and incident management. By integrating with Dynamics 365 Business Central extends the equipment maintenance to the balance sheet for depreciation and insurance management.

Summary

Equipment Maintenance solution for Microsoft Dynamics 365 is a comprehensive enterprise platform designed to centralize and automate all aspects of maintenance, safety, and asset management. Its core function is to streamline administrative tasks, manage work orders and purchase orders, and introduce +predictive maintenance_ capabilities to optimize equipment uptime. The system achieves operational efficiency by offering a Centralized Equipment Register—a single repository for all asset data, detailed service histories, and performance analytics. This focus on centralized data allows maintenance departments to move away from reactive fixes toward proactive, data-driven strategies, supported by Performance Management tools that track costs and up-time.

A key benefit of this platform is the deep integration across the Microsoft ecosystem, which ensures seamless collaboration and robust insights. By building on the Microsoft Dataverse and utilizing existing tools like Microsoft 365, SharePoint, and Teams, the solution eliminates data silos and the need to juggle multiple software systems, resulting in significant cost and time savings. For the service team, the platform offers immediate value through Digital Work Order Management and at-a-glance views for individual technicians, simplifying task assignment and progress tracking. Furthermore, the inclusion of Self-Service Portals empowers employees and suppliers to manage vital repair and maintenance schedules, leading to reduced administrative overhead.