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Microsoft Dynamics 365 Vendor Portal User Guide

Introduction

The Vendor Portal for Microsoft Dynamics 365 Business Central provided by d365.global is a secure, web-based self-service gateway application designed to establish a direct, real-time communication channel between suppliers and an organization’s ERP system. By replacing fragmented email threads, manual data entry, paper invoices, and status-update phone calls, the portal serves as a centralized digital workspace for procurement and accounts payable collaboration.

Through this single interface, vendors gain 24/7 visibility into open purchase orders, delivery schedules, payment statuses, and historical transactions. Furthermore, suppliers can independently manage their administrative workloads—updating banking and tax details, submitting electronic invoices directly against purchase order lines, confirming order quantities, and uploading dispatch notifications.

This automated flow synchronizes directly with Business Central by:

  • accelerating the procure-to-pay lifecycle,
  • minimizing human error, and
  • freeing internal teams to focus on strategic vendor management

Key Features & Capabilities

  • Purchase Order Management: Vendors can view incoming purchase orders (POs), accept or reject orders, request delivery date updates, and confirm order quantities in real time.

  • Digital Invoice & Payment Tracking: Allows suppliers to upload electronic invoices against open POs, track approval workflows, and check real-time payment statuses without contacting Accounts Payable.

  • Vendor Self-Service & Profile Management: Enables vendors to update their own contact information, tax forms, compliance documents, and banking details, ensuring data accuracy inside Business Central.

  • RFQs and Bidding: Facilitates the Request for Quotation (RFQ) process, allowing suppliers to submit proposals, line-item pricing, and quotes directly through the platform.

  • Delivery & Shipment Coordination: Suppliers can log dispatch notifications, provide tracking numbers, or log advance shipping notices (ASNs) before goods arrive at the warehouse.

Primary Business Benefits

BenefitDescription
Reduced Administrative OverheadEliminates manual data entry and “status update” emails for procurement and AP teams.
Improved Data AccuracyMinimizes keying errors by letting suppliers input invoice details directly against existing PO lines.
Faster Processing & SettlementsAccelerates the procure-to-pay lifecycle with automated matching and instant document delivery.
Enhanced Security & GovernanceUses strict role-based access control so vendors only view their own records and sensitive internal ERP data stays protected.

Deployment Options in the Business Central Ecosystem

Business Central does not include a full vendor portal out of the box, so organizations typically deploy vendor portals using one of two approaches:

Power Pages (Microsoft Power Platform):

Build a custom, low-code portal using Microsoft Power Pages connected directly to Business Central via Microsoft Dataverse or native APIs.

Third-Party Solution:

Implement pre-built ISV solutions (built from Node or other application servers) available from a third-party vendor. This provides the portal from a web-based application that connects to Business Central via APIs or web services.

Tutorial

For a d365-guided tutorial on vendor portals, please refer to the Vendor Portal for Dynamics 365 Business Central User Guide. You will find here detailed step-by-step instructions for configuring and using the vendor portal.

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