Legal User Guide for Microsoft Dynamics 365
Legal Case Management Section
Legal Classification Structure
The Legal Solution uses a structured classification model to organise legal work consistently across the full lifecycle.
The hierarchy is:
These fields are available across:
-
Potential New Client
-
Pitch
-
Matter
Selections made earlier in the lifecycle can be carried forward into later records, helping maintain consistent reporting, task generation, and matter categorisation.
Understanding Practice Area, Law Type & Matter Type
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Practice Area is the broad area of legal work, such as Banking & Finance, Corporate & Commercial, or Family Law.
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Law Type is the more specific legal category under the selected Practice Area.
-
Matter Type is the detailed engagement or matter classification under the selected Law Type.
When a Practice Area is selected, the available Law Types are filtered. When a Law Type is selected, the available Matter Types are filtered.
This ensures users select valid combinations and helps keep records consistent across the system.
Available Practice Areas, Law Types & Matter Types
This reference lists the currently configured Practice Areas, Law Types, and Matter Types available in the Legal Solution. These values support consistent classification across Potential New Client, Pitch, and Matter records.
Hierarchy: Practice Area → Law Type → Matter Type
Usage note: When a Practice Area is selected, the available Law Types are filtered. When a Law Type is selected, the available Matter Types are filtered.
| Practice Areas | Law Types | Mapping Rows |
|---|---|---|
| 15 | 176 | 213 |
Available Mapping
- 1. Banking & Finance
- 2. Corporate & Commercial
- 3. Dispute Resolution / Litigation
- 4. Employment & Workplace
- 5. Energy & Resources
- 6. Family Law
- 7. Healthcare & Life Sciences
- 8. Immigration
- 9. Insurance
- 10. Intellectual Property (IP)
- 11. Property & Real Estate
- 12. Public Law & Government
- 13. Tax
- 14. Technology Media & Telecommunications (TMT)
- 15. Wills Estates & Trusts
Detailed Mapping
Banking & Finance
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Banking & Finance | Financial Services Advisory | |
| ^ | Loan Documentation | Bilateral Loan |
| ^ | Loan Documentation | Syndicated Loan |
| ^ | Project Finance | Mezzanine Finance |
| ^ | Project Finance | Infrastructure Finance |
| ^ | Securities & Capital Markets | Bond Issuance |
| ^ | Securities & Capital Markets | IPO Advisory |
| ^ | Syndicated Lending | |
| ^ | ERISA / Benefits Advisory | |
| ^ | Superannuation Advisory | SMSF Advisory |
| ^ | Superannuation Advisory | Industry Super Advisory |
| ^ | Pension Advisory | Defined Benefit Advisory |
| ^ | Competition Bureau Matters | |
| ^ | Basel / Prudential Compliance | AML Program Review |
| ^ | Debt Restructuring |
Corporate & Commercial
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Corporate & Commercial | Business Sale / Purchase | Share Sale |
| ^ | Business Sale / Purchase | Asset Sale |
| ^ | Commercial Leasing | |
| ^ | Contract Drafting | Services Agreement |
| ^ | Contract Drafting | Supply Agreement |
| ^ | Contract Drafting | NDA / Confidentiality |
| ^ | Contract Review | |
| ^ | Corporate Governance | Board Charter |
| ^ | Corporate Governance | Policy Drafting |
| ^ | Mergers & Acquisitions | Share Purchase Agreement |
| ^ | Mergers & Acquisitions | Due Diligence |
| ^ | Shareholder Agreements | Shareholders Agreement |
| ^ | Shareholder Agreements | Buy-Sell Agreement |
| ^ | Franchise | Franchise Agreement |
| ^ | Franchise | Franchise Disclosure |
| ^ | Joint Ventures | JV Agreement |
| ^ | Foreign Investment Advisory | FIRB Application |
| ^ | Delaware Incorporation | |
| ^ | Federal Incorporation | |
| ^ | Companies House Filing | |
| ^ | ASIC Compliance |
Dispute Resolution/Litigation
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Dispute Resolution / Litigation | Civil Litigation | Statement of Claim |
| ^ | Civil Litigation | Defence |
| ^ | Class Action | Representative Proceeding |
| ^ | Commercial Dispute | |
| ^ | Debt Recovery | Debt Claim |
| ^ | Defamation | Defamation Claim |
| ^ | Insurance Litigation | |
| ^ | Personal Injury | PI Claim |
| ^ | Tribunal Proceedings | VCAT / NCAT Proceeding |
| ^ | Arbitration | ICC Arbitration |
| ^ | Arbitration | LCIA Arbitration |
| ^ | Arbitration | AAA Arbitration |
| ^ | Mediation | Commercial Mediation |
| ^ | Antitrust / Competition Litigation | |
| ^ | Securities Litigation | |
| ^ | Small Claims | |
| ^ | Judicial Review | |
| ^ | Federal Court Proceedings |
Employment & Workplace
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Employment & Workplace | Employment Contract Review | Executive Service Agreement |
| ^ | Employment Contract Review | Contractor Agreement |
| ^ | Redundancy Advice | Redundancy Package |
| ^ | Unfair Dismissal | Unfair Dismissal Claim |
| ^ | Unfair Dismissal | General Protections Claim |
| ^ | Workplace Discrimination | Sexual Harassment Claim |
| ^ | Workplace Investigation | Workplace Investigation Report |
| ^ | ERISA Claims | |
| ^ | NLRA / Union Matters | |
| ^ | WSIB Claims | |
| ^ | Fair Work Commission | Fair Work Conciliation |
| ^ | Employment Tribunal | ET1 Claim |
| ^ | Human Rights Complaints | |
| ^ | Non-Compete Enforcement |
Energy & Resources
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Energy & Resources | Energy Project Advisory | EPC Contract |
| ^ | Environmental Compliance | |
| ^ | Mining Approvals | Mining Lease Application |
| ^ | Oil & Gas Advisory | Petroleum Licence |
| ^ | Renewable Energy Advisory | PPA Agreement |
| ^ | Carbon Credits / ESG | Carbon Credit Agreement |
| ^ | Carbon Credits / ESG | ESG Disclosure Advisory |
| ^ | Native Title / Indigenous Land | |
| ^ | Crown Land | |
| ^ | North Sea Licensing |
Family Law
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Family Law | Binding Financial Agreement | BFA - Pre-Nuptial |
| ^ | Binding Financial Agreement | BFA - Post-Separation |
| ^ | Consent Orders | Consent Orders - Property |
| ^ | Consent Orders | Consent Orders - Parenting |
| ^ | Divorce | Divorce Application |
| ^ | Parenting Matters | Parenting Plan |
| ^ | Parenting Matters | Child Arrangements Order |
| ^ | Property Settlement | Financial Settlement |
| ^ | Adoption | |
| ^ | Surrogacy | |
| ^ | Prenuptial Agreement | |
| ^ | Child Support | Child Support Assessment |
| ^ | Spousal Support / Alimony | Spousal Maintenance |
| ^ | Quebec Family Law |
Healthcare & Life Sciences
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Healthcare & Life Sciences | Clinical Trial Agreements | Phase I-IV Trial Agreement |
| ^ | Clinical Trial Agreements | CRO Agreement |
| ^ | Medical Negligence | Medical Negligence Claim |
| ^ | Regulatory Compliance | AHPRA Investigation |
| ^ | Healthcare Contracts | |
| ^ | FDA Advisory | FDA 510(k) Advisory |
| ^ | TGA Advisory | |
| ^ | MHRA Advisory | |
| ^ | Health Canada Advisory | |
| ^ | HIPAA Compliance | HIPAA BAA |
| ^ | Privacy Act Compliance |
Immigration
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Immigration | Skilled Visa | 482 TSS Visa |
| ^ | Skilled Visa | 186 ENS Visa |
| ^ | Partner / Family Visa | 820/801 Partner Visa |
| ^ | Work Permit | Tier 2 Sponsor Licence |
| ^ | Employer Sponsorship | |
| ^ | Citizenship Application | |
| ^ | H-1B / L-1 Visa | H-1B Petition |
| ^ | H-1B / L-1 Visa | L-1 Petition |
| ^ | Express Entry | Express Entry Profile |
| ^ | Points Based System | |
| ^ | Refugee / Asylum |
Insurance
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Insurance | Motor Vehicle Accident | CTP Claim |
| ^ | Motor Vehicle Accident | MVA Claim |
| ^ | Professional Indemnity | PI Policy Review |
| ^ | Professional Indemnity | PI Claim Defence |
| ^ | Property Damage Claim | Property Damage Claim |
| ^ | Public Liability | Public Liability Claim |
| ^ | Workers Compensation | WorkCover Claim |
| ^ | Workers Compensation | WSIB Claim |
| ^ | Life Insurance Dispute | |
| ^ | CTP Claims | |
| ^ | ICBC Claims |
Intellectual Property (IP)
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Intellectual Property (IP) | IP Licensing | |
| ^ | IP Litigation | |
| ^ | Patent Filing | Patent Application |
| ^ | Patent Filing | PCT Application |
| ^ | Trademark Registration | TM Application |
| ^ | Trademark Registration | TM Opposition |
| ^ | Copyright Advisory | Copyright Assignment |
| ^ | Trade Secrets | |
| ^ | Domain Name Disputes | |
| ^ | Software Licensing | |
| ^ | USPTO Filing | |
| ^ | IP Australia Filing | |
| ^ | CIPO Filing | |
| ^ | UKIPO Filing |
Property & Real Estate
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Property & Real Estate | Commercial Conveyancing | Contract of Sale - Commercial |
| ^ | Commercial Leasing | |
| ^ | Lease Drafting | Retail Lease - Drafting |
| ^ | Lease Review | Commercial Lease - Review |
| ^ | Property Dispute | |
| ^ | Residential Conveyancing | Contract of Sale - Residential |
| ^ | Stamp Duty Advisory | |
| ^ | Land Transfer Tax | |
| ^ | FIRB Approval | |
| ^ | Foreign Buyer Advisory | |
| ^ | Strata / Body Corporate | Strata Dispute |
| ^ | Leasehold Advisory | Leasehold Enfranchisement |
| ^ | Condo Law |
Public Law & Government
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Public Law & Government | Administrative Review | |
| ^ | FOI / GIPA Requests | |
| ^ | Government Procurement | |
| ^ | Statutory Interpretation | |
| ^ | Constitutional Law | |
| ^ | FOIA Requests | |
| ^ | Access to Information | |
| ^ | Freedom of Information | |
| ^ | Regulatory Advocacy | |
| ^ | Compliance Advisory | |
| ^ | Enforcement Action | |
| ^ | Licensing Applications | |
| ^ | Regulatory Investigation | |
| ^ | AML / CTF Compliance | AML Program Implementation |
| ^ | GDPR Compliance | GDPR Gap Analysis |
| ^ | Privacy Act | APP Privacy Assessment |
| ^ | PIPEDA Compliance | |
| ^ | CCPA Compliance | CCPA Compliance Review |
| ^ | ASIC Investigations | ASIC Enforceable Undertaking |
| ^ | SEC Investigations | SEC Wells Notice Response |
| ^ | FCA Investigations | FCA Regulatory Notice |
| ^ | OSFI Compliance |
Tax
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Tax | GST / VAT Advisory | GST Ruling Application |
| ^ | GST / VAT Advisory | VAT Advisory |
| ^ | Tax Advisory | Private Ruling |
| ^ | Tax Dispute | Objection to Assessment |
| ^ | Transfer Pricing | APA Application |
| ^ | R&D Tax Incentives | R&D Tax Claim |
| ^ | ATO Disputes | ATO Audit |
| ^ | IRS Disputes | IRS Audit |
| ^ | CRA Disputes | CRA Audit |
| ^ | HMRC Disputes | HMRC Investigation |
| ^ | State / Payroll Tax | |
| ^ | Sales Tax Advisory |
Technology Media & Telecommunications (TMT)
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Technology Media & Telecommunications (TMT) | Data Privacy | Privacy Policy Drafting |
| ^ | Data Privacy | Data Breach Response |
| ^ | IT Contract Review | SaaS Agreement |
| ^ | IT Contract Review | Platform Terms of Service |
| ^ | Media Law Advisory | Defamation - Online |
| ^ | Software Licensing | |
| ^ | Cybersecurity Advisory | Cyber Incident Advisory |
| ^ | AI / Emerging Tech | AI Ethics Advisory |
| ^ | Telecom Licensing | Carrier Licence |
| ^ | Fintech Advisory |
Wills Estates & Trusts
| Practice Area | Law Type | Matter Type |
|---|---|---|
| Wills Estates & Trusts | Enduring Power of Attorney | EPOA - Financial |
| ^ | Enduring Power of Attorney | EPOA - Medical |
| ^ | Estate Administration | Letters of Administration |
| ^ | Estate Litigation | Estate Dispute |
| ^ | Estate Litigation | Family Provision Claim |
| ^ | Probate | Grant of Probate |
| ^ | Will Drafting | Simple Will |
| ^ | Will Drafting | Testamentary Trust Will |
| ^ | Will Drafting | Mirror Wills |
| ^ | Trust Establishment | Discretionary Trust Deed |
| ^ | Trust Establishment | Living Trust Drafting |
| ^ | Trust Establishment | Henson Trust |
| ^ | Testamentary Trust | |
| ^ | Living Trust | |
| ^ | Discretionary Trust | |
| ^ | Henson Trust | |
| ^ | Grant of Representation |